Aion Support

Announcements

As we continue to improve our support services, we have updated our Token-based Restoration Policy for Enchant Fail Restorations. More info at Token Based Restoration Policy [08/18/2020]

Server Transfers are currently disabled until further notice. More details: here

Item refund is now part of our Token-based Restoration Policy. More info: Token-based Restoration Policy.

Aion: Shadows over Balaurea Known Issues

Here you will find the lists of currently known issues within Aion. These lists are not exhaustive and may not contain all issues found within the game:

Known Issues for August 2019
Known Issues for October 2019
Known Issues for February 2020
Known Issues for May 2020

Frequently Asked Questions