Aion Support


Customer Support will no longer be able to assist with any rewards that were not received from the L2M Beta promotion since the claiming period has already ended on 12/02/2021.

Customer Support will not be offering any refunds for item purchases using Abyss Points (AP). Please see our updated Item Refund policy. [09/30/2021]

Here you will find the lists of currently known issues within Aion. These lists are not exhaustive and may not contain all issues found within the game:

Known Issues for August 2019
Known Issues for October 2019
Known Issues for February 2020
Known Issues for May 2020
Known Issues for November 2020
Siege Technical Issue Information/UpdateDecember 2021

Frequently Asked Questions