Announcements

Customer Support will not be offering any refunds for item purchases using Abyss Points (AP). Please see our updated Item Refund policy. ^[09/30/2021]

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Here you will find the lists of currently known issues within Aion. These lists are not exhaustive and may not contain all issues found within the game:

Known Issues for August 2019
Known Issues for October 2019
Known Issues for February 2020
Known Issues for May 2020
Known Issues for November 2020
Siege Technical Issue Information/Update^{December 2021}

Frequently Asked Questions

• Common Payment Error Codes and Error Messages
• [Aion Classic] Founder's Pack
• Installation Instructions
• Common Connectivity Error Messages
• Aion System Requirements
• How do I change my Character PIN?
• Creating an NC Account
• Blocked Countries
• I’m Having Trouble Logging In To My NC Account
• Aion Account Block