Aion Support

How do I redeem my Name Change Ticket?

Once you have made your purchase through the Black Cloud Marketplace™, log into the game on the character the Account Service was applied to at the time of purchase and receive a Name Change Ticket in the in-game express mail. To apply the service to your preferred character, follow the instructions below:

NOTE: The Name Change Ticket can ony be used once, on one character. Please choose your preferred character wisely. We cannot transfer or move the ticket to a different character. Please be sure that you spell your new name correctly. The change is permanent.

  1. Log into Aion with the selected character, and receive your Name Change Ticket via in-game express mail.
  2. Add the item to your character's inventory and double-click it.
  3. Once you've double-clicked the ticket, you'll be prompted to enter a new character name.
  4. Click OK to confirm the new name.


If that character name is available and meets the game's name requirements and restrictions, it will be changed immediately and permanently.

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