Using a Serial Code

To use a serial code that you received from purchasing one of our products, you will need to have an NC Account. Once you have an NC Account, you can follow the instructions below or watch the video at the bottom.

1. Log into NC Account Management.
2. Click on the Apply a Code tab.
3. Enter your 13-digit or 20-digit code in the section provided.
4. Click the Activate button.
5. Navigate to the Aion tab of the Unused Serial Codes section and click Apply. If you do not see your code, skip this step.
6. Game items will be delivered to the Black Cloud Deliveries tab of the in-game mailbox. They can be claimed by any eligible character on the account.

Once you have created your account, you should receive a confirmation e-mail stating the serial code has successfully been applied to your account.