My Phone Number isn’t accepted when making a Purchase. Why? Lance July 23, 2019 21:00 Updated Follow Be sure you’re entering only numbers in the phone number field. Special characters such as dashes (-), plus signs (+), periods (.) cannot be entered and will generate an error if entered into the field. Numbers only will get the job done! Related articles Why am I having problems paying with PayPal®? NCSOFT Charges on your billing statement Using a Serial Code Token-based Restoration Policy Why do I have Different Order Numbers for a Single Purchase?