game-logo

Aion Support

  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?
  1. Aion Support
  2. Account Support
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

Account Support

Frequently Asked Questions

    Account Security

    • How do I change my Character PIN?
    • Security FAQ
    • Managing Authorized Locations in NC Account
    • What is a Character PIN and why do I need it?
    • How do I register for a Character PIN?
    • How Would a Hacker Get Access to My Computer?
    See all 16 articles

    Account Creation

    • Creating an NC Account
    • Blocked Countries
    • Game Account Creation in NC Account

    Account Recovery

    • I’m Having Trouble Logging In To My NC Account
    • Password Issues
    • I forgot my login name

    General Information

    • Aion Account Block
    • Can I Change the Date of Birth on my Account?
    • Not Receiving Support Emails
    • Personal Data Guide
    • Account Deletion FAQ
    • NC Account Platform Update FAQ
    See all 9 articles

    Contact Us

    • Submit a Ticket
    • My Tickets