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Aion Support

  1. Aion Support
  2. Account Support
  3. Account Security
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

Account Security

Follow New articles New articles and comments
  • How do I change my Character PIN?
  • Security FAQ
  • Managing Authorized Locations in NC Account
  • What is a Character PIN and why do I need it?
  • How do I register for a Character PIN?
  • How Would a Hacker Get Access to My Computer?
  • Account Sharing
  • What Is Malware?
  • Can I Tell if I've Been Hacked?
  • How Do I Protect Myself from Viruses?
  • What is a Virus?
  • What Does a Hacker Do?
  • What Does Being Hacked Mean?
  • Why Do I Have to Keep My User (Account) Name and Password to Myself?
  • What Is a Trojan?
  • How Can Someone Get My Password?

Contact Us

  • Submit a Ticket
  • My Tickets