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Aion Support

  1. Aion Support
  2. Game Support
  3. Gameplay Support Policies
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

Gameplay Support Policies

Follow New articles New articles and comments
  • Token-based Restoration Policy FAQ
  • Token-based Restoration Policy
  • Black Cloud Coin/Quna Refunds Policy
  • Aion Video Policy
  • Limitations in the service – What GMs cannot do

Contact Us

  • Submit a Ticket
  • My Tickets