Aion Support

Announcements

Customer Support will not be providing any restorations related to transformations.[11/03/2022]

Customer Support will not be offering any refunds for item purchases using Abyss Points (AP). Please see our updated Item Refund policy. [09/30/2021]

Here you will find the lists of currently known issues within Aion. These lists are not exhaustive and may not contain all issues found within the game:


Known Issues for August 2019
Known Issues for October 2019
Known Issues for February 2020
Known Issues for May 2020
Known Issues for November 2020
Siege Technical Issue Information/Update as of December 2021
[FIXED] Known Issue: Skill Effects and Sound missing after latest update
Known Issue: Elyos Event Pass - Major Ancient Crown [COMPLETE]
[FIXED] Known Issue: Marks required to craft Tahabata Weapon Selection Box [FIXED] Known Issue: Tahabata Pyrelord does not drop the Tahabata Mark [FIXED] Known Issue: Unable to interact with Kromede's Trial Jeeves and Tahabata
Known Issue: Summer Flower Package - Blessed Paragon Enchantment Stone Bundle[COMPLETE]

Frequently Asked Questions